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Position: Part-Time Webinar Specialist
Position ID: F+W Media, Inc.
Department: eMedia
Location: Cincinnati, Ohio
Description: Position Overview

The Webinar Specialist is responsible for coordinating F+W’s growing webinar business. This position will communicate both internally and externally to ensure webinars are conducted according to F+W standards. The Webinar Specialist will develop and apply marketing and technical skills in the preparation, hosting and follow up associated with these online education events.

The Webinar Specialist position is a part-time position (20-25 hours per week) and will report to the Director of Online Advertising & Business Development.

Duties and Responsibilities

- Schedule and set up webinars in the Webinar system
- Maintain Master database of all webinar related information
- Manage webinar registration process, addressing customer issues
- Providing updates on progress of registrations and revenue
- Monitor webcast mailboxes and respond to customer questions prior to the event
- Schedule and host the dry run webinars with the presenters
- Host the live events, responding to technical questions prior to and during the event
- Convert the recording after the event and load to web server
- Manage all post-event activities including follow up emails, delivery of supplemental materials, surveys, etc.
- Respond to questions or concerns about webcasts both internally & externally
Requirements: Skills:
Must have strong technical capability & aptitude (includes strong online background).
Experience administrating or attending webinars is highly preferred.
Must be proficient in a PC environment; MAC proficiency is highly preferred.
Must have strong attention to detail and aptitude for numbers.
Ability to work in a fast-paced, ever changing work environment

Specialized Skills:
Intermediate level Windows operating system (file retrieval, organization and management locally and across a
network)
Intermediate level Microsoft Excel and Word
Experience in video editing/conversion is desired.

For immediate consideration, please email your resume to: careers2@fwmedia.com
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